SANE Helpline

Self-Management:

Publicly available mental health information and self-help resources.

Low Intensity:

Self-help resources and low intensity interventions, including digital mental health, group and peer supports.

Moderate Intensity:

A mix of self-help resources, including digital mental health and low intensity interventions. Also psychological services for individuals who require them.

High Intensity:

High intensity services including periods of intensive intervention that may involve multidisciplinary support. Where issues may be persistent or episodic without a high level of risk, complexity or disability.

Acute & Specialist:

Intensive team-based specialist assessment and intervention (typically state/territory mental health services) with involvement from a range of different mental health professionals including case managers, psychiatrists, allied health workers, and GPs. Includes a high level of risk, disability or complexity.