Helpline available Monday to Friday, 10am - 8pm. SANE's team of trained staff and volunteers provide free counselling, information and resources. Call 1800 187 263. Free Translating and Interpreting Service (TIS) 131 450.
SANE offers free digital and telehealth support services for people over 18 years of age with complex mental health needs, and their family, friends and carers. We also provide mental health support to people with intellectual disability, autism or acquired brain injury.
Free, anonymous, and professionally moderated online forums are available 24/7 and SANE's You Are Not Alone online resource provides information and advice about supporting someone who has attempted, or is at risk of attempting, suicide.
Peer Group Chats are also available online every Thursday at 7pm focusing on a specific topic and are guided by peer workers with lived experience of mental health issues.
We are a small team which means that there may be times where we cannot answer your call immediately, or when web chat is busy (offline). We encourage you to try again later . If you have a question that isn’t urgent or need information or resources you can email us at getsupport@sane.org We will answer your email within 48 hours.
Publicly available mental health information and self-help resources.
Self-help resources and low intensity interventions, including digital mental health, group and peer supports.
A mix of self-help resources, including digital mental health and low intensity interventions. Also psychological services for individuals who require them.
High intensity services including periods of intensive intervention that may involve multidisciplinary support. Where issues may be persistent or episodic without a high level of risk, complexity or disability.
Intensive team-based specialist assessment and intervention (typically state/territory mental health services) with involvement from a range of different mental health professionals including case managers, psychiatrists, allied health workers, and GPs. Includes a high level of risk, disability or complexity.