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About

A free telephone counselling, information and referral service for parents of children aged 0 to 18 who live in New South Wales. Calls are answered by a team of professional counsellors. Their service also includes the Early Childhood Intervention Infoline for families who have questions about their child's development or who have a child who has been diagnosed with a disability. 


Available to
  • Aboriginal & Torres Strait Islanders
  • Carers
  • Ex-prisoners
  • LGBTIQA+
  • Men
  • Multicultural community
  • NDIS participants
  • Older persons
  • People living with a disability
  • Rural/farming community
  • Women
For GP use: IAR Level of Care
  • Self-Management
  • Low intensity
Areas serviced
  • Blue Mountains
  • Hawkesbury
  • Lithgow
  • Penrith
Is there a cost?
No
Is a Referral needed?
No
Do I need to book?
No
View service website
Opening hours
mon-fri 9am-9pm, sat & sun 4pm-9pm

Services provided
  • Over the phone

In home service
  • No
Is this your service or activity?
Click here to claim & update your service