A free, national, 24 hour telephone counselling service for people in a mental health crisis. Services are specific to the needs of the local community and can provide:
- Suicide prevention and bereavement services
- Face to face counselling
- Financial counselling
- Gambling counselling
- Mental health support services
- Disability Services and Welfare program
- Rural Outreach
- Family and mediation services
- Counselling services for children and youth
- Education and support groups
- Indigenous support
- Disaster recovery
-Drug and alcohol counselling
Publicly available mental health information and self-help resources.
Self-help resources and low intensity interventions, including digital mental health, group and peer supports.
A mix of self-help resources, including digital mental health and low intensity interventions. Also psychological services for individuals who require them.
High intensity services including periods of intensive intervention that may involve multidisciplinary support. Where issues may be persistent or episodic without a high level of risk, complexity or disability.
Intensive team-based specialist assessment and intervention (typically state/territory mental health services) with involvement from a range of different mental health professionals including case managers, psychiatrists, allied health workers, and GPs. Includes a high level of risk, disability or complexity.