Need help finding a service? Call the Head to Health support line on 1800 595 212.

If you or someone you know is in crisis, call Lifeline on 13 11 14. If your life or the life of someone you know is in danger, call emergency services on 000.

Carer Gateway Counselling Service


The Carer Gateway Counselling Service is a free service for carers. Each weekday, from 8am to 6pm, our professional counsellors are waiting to talk through the concerns you have and how you feel about your carer role.

To use the service, simply select ‘Request a Callback’ on our web page, fill in your details and we will call you back within one business day. You can also call 1800 422 737 and Select Option 2 to speak to our team.

Available to
  • Carers
For GP use: IAR Level of Care
  • Self-Management
  • Low intensity
Areas serviced
  • Blue Mountains
  • Hawkesbury
  • Lithgow
  • Penrith
Is there a cost?
Is a Referral needed?
Do I need to book?
View service website
Opening hours
Weekdays from 8am to 6pm.

Services provided
  • Over the phone

In home service
  • No
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