Need help finding a service? Call the Head to Health support line on 1800 595 212

Psychosocial Support Services

Psychosocial Support Services

National Psychosocial Support

The National Psychosocial Support (NPS) measure assists people with a severe mental illness, who have reduced psychosocial function, and who are not eligible for the National Disability Insurance Scheme (NDIS). Aftercare provides NPS in the Nepean Blue Mountains region.

The Stride NPS program will provide support to people with a severe mental illness, who:

are 18 years and older
reside in the Penrith, Hawkesbury, Blue Mountains or Lithgow local government areas
are not funded under the NDIS
are not current clients of existing community mental health programs such as Partners in Recovery, Day to Day Living or Personal Helper and Mentors.

GPs, Allied Health Providers, individuals, family, carers and other organisations can make referrals by contacting Chiara Capurso from Stride via email on (Monday - Friday 8.30 am - 5.00 pm).

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Ability Links

Ability Links coordinators, known as Linkers, work closely with people with disability, their families and carers to support them to fulfil their goals, hopes and dreams. Linkers have strong local knowledge and work alongside communities, supporting them to be welcoming and inclusive.

Linkers can help you to:

  • find ways to be a part of your local community
  • set goals and plan for your future
  • build confidence to achieve your dreams
  • develop your existing support networks and create new networks.

Linkers work with a diverse range of people including Aboriginal and Torres Strait Islanders and culturally and linguistically diverse people and communities.

There are branches in Lithgow, Springwood, Penrith and Richmond (02 8830 0768) and in Katoomba (02 8799 6700).

Target Audience
People with a disability aged 0 to 64 years and carers and families of people with a disability.


Local Areas
Blue Mountains, Hawkesbury, Lithgow, Penrith

No referral required.

Call (02) 8830 0768

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Blue Mountains Volunteer Home Visitors

The Volunteer Home Visitor Scheme offers social support to frail aged people, as well as people with a disability and their carers, to help them keep living in their homes. The scheme's volunteers:

  • Help with reading and writing letters and other tasks.
  • Take residents shopping and to do errands (such as collecting and returning library books).
  • Telephone residents to say hello, have a chat and make sure that they are okay.
  • Visit residents and provide them with company and support.

The Volunteer Home Visitor Scheme are offered at the following neighbourhood centres. Please click on the links for further details.

Target Audience
Frail aged people and/or people living with a disability or a relative or friend who usually looks after this person and needs a break.

Local Areas
Blue Mountains

Blue Mountains Women's Health and Resource Centre


The Blue Mountains Women's Health and Resource Centre is a health centre for women that provides a range of free and low cost women's health services including:

  • Assessment and referral services
  • Outreach programs
  • Health promotion activities
  • Health education groups
  • Social and recreational groups and
  • A women's violence advocacy service

124 Lurline St, Katoomba NSW 2780

Target Audience
Young women, older women, women from a non-English speaking background, women experiencing emotional ill health, women with a disability or Aboriginal women.

Hours of Operation

Local Areas
Blue Mountains

Call (02) 4782 5133

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Disability Advocacy

Valley Heights Office

42 Great Western Highway, Valley Heights NSW 2777



Call (02) 4708 3047

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Great Community Transport

Great Community Transport provides flexible small group transport to eligible disadvantaged people living in the Blue Mountains and Penrith local government area. Trips include transport to local shopping centres, other outings and medical appointments. Great Community Transport are located in the Blue Mountains and Penrith.

Blue Mountains
31 Hay Street, Lawson NSW 2783 - (02) 4759 2403

99 Cox Ave, Kingswood NSW 2750 – (02) 4722 3083

Target Audience
Those amongst the aged population as well as people with disabilities and their carers who can’t drive, use public transport or don’t have anyone else to help with their transport requests.

Call for an assessment to determine eligibility.

Hours of Operation
Mon-Fri 8:30am-4:00pm

Local Areas
Blue Mountains, Penrith

Postal Address
PO Box 124, Lawson NSW 2783

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Health Connector

My Health Connector is a free online directory that features over 433 local health and lifestyle services. The content has originally been developed for the Hawkesbury and Blue Mountains region.

Health service providers, support groups, and other community organisations who provide services for the community are encouraged to add information about their service to this directory.

Local Areas
Blue Mountains, Hawkesbury

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Lithgow Community Transport

Lithgow Community Transport provides a number of services depending on personal needs. Destinations for transport may include shopping centres, individual social outings, doctor's and specialist appointments, hospital visits, medical treatments, hairdressers and visits to friends or family. Major services provided include:

  • Individual Transport
  • Social Outings
  • Travel Training
  • Taxi Voucher Project

1/31 Railway Parade, Lithgow NSW 2790

Target Audience
Frail aged (over 65); younger people with a disability and their carers; people who are transport disadvantaged.

Hours of Operation
Mon-Fri 8.30am-2.30pm

Local Areas

Postal Address
PO Box 231, Lithgow NSW 2790

Call (02) 6352 2146

My Aged Care

My Aged Care is a website and contact centre established by the Australian Government to help people navigate the aged care system. My Aged Care helps people find government-funded aged care services for older people in the community. My Aged Care provides information about:

  • Assessment criteria and eligibility for services
  • Costs of your aged care services
  • Different types of aged care services
  • How My Aged Care understands aged care needs and help them find local services

My Aged Care provides a number of services helping older people stay in their own home when transitioning from hospital, when attempting to find a residential aged care home or for carers searching for respite care.

Eligibility criteria to access services are available through the My Aged Care portal.


Hours of Operation
Mon-Fri 8:00am-8:00pm Sat 10:00am-2:00pm

Call 1800 200 422

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NDIS Supports - seeability

SeeAbility aims to support participants with multiple needs to be included in the community. Our mission is to provide a range of options and choices through services and activities aimed at enhancing quality of life. We do this through a variety of community partnerships and collaborations. Focusing on activities of daily living, capacity building  and life skills, as well as offering other services tailored to the individuals needs.


Call (02) 4721 1966

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NDIS Supports - Wellways

Wellways, offers a range of services, including shopping, domestic assistance, personal care, transport and general nursing. Generally these services are funded by a government or aged care package, though some people choose to pay for the services themselves.

Call 1300 111 400

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Neami National
Neami provides community outreach mental health support that enables people to stay connected with their community while taking steps in their recovery journey. They work with people to identify and work on recovery goals based on each person's own personal values, strengths and priorities in life. These goals include areas such as:
  • Reducing stress from symptoms
  • Managing medication and allied services
  • Daily living and self-care skills
  • Social skills and confidence
  • Reconnecting with family and friends
  • Pursuing education and developing new vocational skills
  • Exploring employment and volunteering opportunities
  • Community connections
  • Holistic wellbeing
  • Participating in community activities
  • Improving physical health
  • Gaining a greater level of independence
Address 1/80 Henry St, Penrith NSW 2750 Email Referral Email or call if you have an enquiry or would like to refer someone to the service. Call (02) 8416 1190 Visit website
Northcott Disability Services

Northcott is a non-profit disability support service provider that helps people with disabilities, their families and carers. Northcott offers different services across the region including accommodation, employment, life skills, recreation, respite, equipment, technology and family support streams. Northcott in the Nepean Blue Mountains can be found in Penrith.

30 Belmore St, Penrith NSW 2750 - (02) 4720 4400
Suite 8 & 9 8-10 Castlereagh Street, Penrith NSW 2750 - (02) 4724 4600

Target Audience
Children and adults with physical, intellectual and rare or lesser known disabilities and their families and carers.

Call 1800 818 286

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reimagine - Mental Health, My Recovery and the NDIS

reimagine is a new free online resource designed to help you to gain confidence navigating the NDIS and understand how it can support mental health recovery aspirations.

The online tool is designed to be a one-stop-shop that not only provides information about the NDIS, but can be used as a side-by-side conversation and planning tool.

Designed to help people living with mental health conditions, families carers and workers work better together, reimagine:

outlines the steps and processes required to apply for NDIS funding

explains the language of the NDIS including psychosocial disability

helps you prepare your access request through interactive activities

helps you identify goals and aspirations to support you in the planning process

provides hints and tips from people who have been there

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Resolve Program

The Resolve program is a two year program delivering comprehensive, recovery-oriented mental health support comprising:

  • a residential program for periodic care with 24/7 peer support provided through Resolve Centres
  • outreach support to people in their homes
  • care coordination and case management for individuals
  • linkages to specialist drug and alcohol services
  • a phone line for after-hours peer support

The program will complement existing mental health services in Nepean Blue Mountains and Western NSW Local Health Districts that are responsible for taking care of you clinical needs.

People aged 18-64 years who live around Penrith, do not have a diagnosis of dementia and have been hospitalised for a mental health condition within the last 12 months.

Referrals must come through the Community Mental Health Service.

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Street University

Designed for people aged 15 to 24 years of age, this program offers:

Youth engagement activities including street art, music, vocational and educational workshops;

AOD educational programs, life skills development, mentoring and bridging programs to further education;

Assessment and treatment for young people at risk of alcohol or drug related and/or mental health issues including clinical assessment, treatment planning, psychosocial interventions including CBT and DBT.

Mobile outreach to the Blue Mountains, Hawkesbury and Lithgow areas.

The program offers support for all levels of care, from low to high needs.

Self referral and referrals from other agencies and GPs

Local Areas
Penrith (offers mobile outreach to Blue Mountains, Hawkesbury and Lithgow)

Call (02) 9305 6600

The Women's Cottage

The Women's Cottage is a community based support and resource centre run by women, for women and their children, who live in the Hawkesbury LGA. They run a number of groups and activities including a drumming circle and a number of groups focusing on women's issues, particularly those who have experienced domestic violence or sexual abuse as children. The Women’s Cottage offers specialist, experienced and skills support for women who have experienced violence and abuse as well as a range of other support services including:

  • Crisis support and advocacy
  • Case management and referrals
  • Low-cost or free counselling services
  • Health relationship information
  • Safety plans for leaving or living with abuse
  • Support and preparation for court
  • Therapeutic, social and interest groups
  • A children’s play room
  • Activities, courses and information for women and children

The Women’s Cottage keeps a range of information on a variety of topics including domestic violence, sexual assault, advocacy services, children’s services, courses and groups, women’s health information (including mental health) as well as information on local and regional services.

They provide a drop-in service as well as access to a women's advocacy violence emergency (WAVE) support worker. 

22 Bosworth St, Richmond NSW 2753

Target Audience
Women and their children, particularly when they have experienced an abusive/violent intimate partner relationships, were sexually abused as a child, or who are dealing with difficult life issues.

Women and children must live in the Hawkesbury LGA or surrounding areas.

Local Areas

Call (02) 4578 4190

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Uniting is a not-for-profit organisation in the areas of aged care and disability, community services, chaplaincy and mental health that develop a large amount of services involved in social justice and advocacy issues.

Local Areas
Blue Mountains, Hawkesbury, Lithgow, Penrith

Call 1800 864 846

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Wentworth Young People's Program - Flourish Australia

The Wentworth Young People's Program provides medium-term residential supported accommodation and psychosocial rehabilitation service for young men aged 17-25 years who have a diagnosis of mental illness. These young men are case managed by a clinical case manager with support being provided in their recovery to help them gain skills to live independently in the communty. People in this program are assisted to develop social skills, daily living activities (such as cooking and budgeting) and participate in recreational, educational and vocational activities.


41 Brumby Cres, Emu Plains NSW 2750

Target Audience

Young men with mental illness


Aged between 16-24, referrals from Sydney but priority goes to those in the Nepean Blue Mountains Region. They must have a mental illness and agree to work regularly with a case manager. They must be earning an income, whether this is from Centrelink or otherwise.


Participants pay 65% of their Centrelink income to go towards boarding.

Hours of Operation

Mon-Fri 8:00am-10:00pm Sat & Sun 12:00pm-8:00pm

Local Areas

Penrith, Hawkesbury, Blue Mountains, Lithgow


Referrals from mental health hospitals and mental health services in the Nepean Blue Mountains region.

Call (02) 9393 9357

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