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Housing and Accommodation

Housing and Accommodation

Housing and Accommodation

There are a number of housing and accommodation services in the Nepean Blue Mountains region. Services that are provided include:

  • Post-crisis and high-needs housing services
  • Early intervention and case planning programs
  • Tenancy Support
  • Case management and linking into specialist services 
  • Brokerage applications from referring services and agencies
  • The development of coordinated case management plans
  • Homelessness programs and services
Baptist Emergency Accommodation Ministry (BEAM) - Windsor Baptist Church

The Baptist Emergency Accommodation Ministry (BEAM) provides short-term accommodation within the Hawkesbury district for people in crisis situations.

Address
Kumond Rd, North Richmond NSW 2754

Target Audience
People who are homeless or at risk of homelessness.

Eligibility
People in a crisis situation in the Hawkesbury district.

Email
wdbc@pnc.com.au

Local Areas
Hawkesbury

Call (02) 4572 0156

Visit website

Barnardos Penrith Children's Family Centre

Barnardos provide one bedroom units which provide medium-term supported accommodation for families with children who are homeless or at risk of becoming homeless. They also offer access to a family case worker to assist with linking client up with support services in the community. Programs operating from this centre include:

  • Crisis Intake Service
  • Family Support
  • Temporary Foster Care
  • Family Semi Supported Accommodation
  • Respite and Vacation Care for children with disabilities
  • Youth Services

Address
Penrith Children's Family Centre, Hosking St, Cranebrook NSW 2749

Target Audience
Families who are homeless or at risk of being homeless and who have children.

Eligibility
Families with children 0-12 years

Cost
Free

Hours of Operation
Mon-Fri 9:00am-1:00pm and 2:00pm-5:00pm

Local Areas
Penrith

Postal Address
PO Box 79, Cranebrook NSW 2749

Referral
Self-referral to book an assessment to confirm eligibility into the program.

Call (02) 4729 1211

Visit website

Blue Mountains Tenants Advice and Advocacy Service (BMTAAS)

The Blue Mountains Tenants Advice and Advocacy Service provides free advice, advocacy and representation to social housing and private tenants. It is a free and confidential service that assists tenants in the Blue Mountains. It:

  • Provides advice and information about your rights as a tenant
  • Advocates on behalf of tenants in negotiations with your landlord or real estate agent
  • Represents tenants in the NSW Civil and Administrative Tribunal (NCAT)
  • Provides community education to tenants, community organisations and service providers on tenancy issues
  • Helps tenants in private rentals, social housing (Housing NSW or community housing), Aboriginal housing, residential caravan parks and strata title units
  • Help with starting a tenancy, rent disputes, bond disputes, repairs and maintenance, locks and security, termination notices, consumer, trader and tenancy tribunal hearings, Housing NSW appeals, landlord's responsibilities as well as disputes with landlords and real estate agents

Address
4 Station St, Katoomba NSW 2780

Target Audience
Tenants

Cost
Free

Hours of Operation
Mon, Wed and alternate Thurs

Local Areas
Blue Mountains

Referral
Self-referral.

Call (02) 4782 4155

Visit website

Christ Mission Possible Housing Solutions

There are three main areas Christ Mission Possible works to provide secure, adequate and sustainable housing:

Rapid Rehousing Program
The Rapid Rehousing Program is a permanent housing model that accesses the private rental market to provide a home for families in crisis. Each year over 300 people are put into more permanent accommodation through the program.

Transitional Housing
Christ Mission Possible provides Transitional Accommodation which provides a second chance to those who cannot access their own home, through a thirteen week program.

Temporary Crisis Accommodation
Christ Mission Possible works with Housing NSW to provide over 3500 bed nights a year in the Western Sydney Region to the homeless.

Address
32 Copeland St, Kingswood NSW 2747

Email
info@cmp.org.au

Postal Address
PO Box 4117, Werrington NSW 2747

Call 1300 435 728

Visit website

Homelessness Australia (HA)

Homelessness Australia (HA) is the national peak body providing systemic advocacy for the homelessness sector in Australia. Homelessness Australia works in collaboration with homelessness assistance services, state and national homelessness peak organisations, other peak organisations, government agencies and the broader community. HA seeks to improve community awareness and understanding of the issues facing every Australian who is experiencing homelessness. HA represents the families, women escaping domestic violence, young people and single men and women who access the diverse support and advocacy services.

Target Audience
Families, women escaping domestic violence, young people and single men and women who access the diverse support and advocacy services.

Call (02) 6247 7744

Visit website

Homelessness NSW

Homelessness NSW is a peak not for profit organisation that works with its members to prevent and reduce homelessness across NSW. Key services that they provide include:

  • Policy development and advocacy in working to end homelessness.
  • Public education about the changing faces of homeless people and those at risk.
  • Information about the diverse mix of initiatives operating in NSW and elsewhere.
  • Advice and support for member organisations and others about organisational change and improvement.

Address
99 Forbes Street, Woolloomooloo NSW 2011

Email
admin@homelessnessnsw.org.au

Call (02) 8354 7600

Visit website

Housing Accommodation Support Initiative (HASI)

The Housing and Accommodation Support Initiative (HASI) provides low to very high-level accommodation support for those living in, or eligible for, public housing and a diagnosed mental health issue. HASI focuses on supporting clients' personal goal achievements, assisting them to learn or re-learn skills to maintain their tenancy and become more active in their local communities. They offer housing services that offer support around tenancy and also recovery based goal setting for people affected by mental illness.

Aftercare Address
252 Great Western Highway, Kingswood NSW 2747

Neami Address
1/80 Henry St, Penrith NSW 2750

Target Audience
People living in or eligible for public housing and diagnosed with a mental illness.

Eligibility
From 16 years old. Must have a diagnosed mental illlness and live in NSW or community housing. Need a case manager to get on board.

Cost
Free

Hours of Operation
7 days 8:30am-5:00pm

Local Areas
Penrith

Postal Address
PO Box 4238, Penrith NSW 2751

Call (02) 4720 9740

Visit website

Housing Contact Centre

The Housing Contact Centre is a ‘one-stop-shop’ for tenants, maintenance contractors and members of the public that delivers a wide range of services to tenants including:

  • General enquiries
  • Maintenance
  • Link2Home
  • Feedback, suggestions, compliments and complaints
  • Home purchase advisory service
  • Rentstart
  • Report of fraud and corruption

Target Audience
Tenants, maintenance contractors and members of the public

Email
feedback@housing.nsw.gov.au

Cost
Free

Postal Address
Locked Bag 4001, Ashfield NSW 2871

Call 1800 422 322

Visit website

Housing NSW

Housing NSW works with community housing to provide affordable housing to low and medium income families and individuals. Housing NSW provides government housing assistance including:

  • Public rental accommodation in government-owned properties
  • Short-term financial assistance to people renting in the private rental market if they are eligible for public housing
  • Services for homeless people or people in danger of becoming homeless
  • Home modification and maintenance for the aged and people with a disability.
  • Information about emergency housing, temporary accommodation, rental bond assistance, priority housing and other housing programs
  • Helping people pay for accommodation for one or a few nights in low-cost accommodation (e.g hotels, motels, caravan parks etc.).

All mental health clients are individually assessed on their ability to maintain private rental agreements, their capacity to maintain tenancy and achieve independent living requirements. A mental health case worker assesses every individual to develop a 'case plan.' They then connect clients to necessary services and develop a strategy to live independently under a tenancy agreement. Housing NSW operate from two locations in the Nepean Blue Mountains Region.

Penrith
362 High St, Penrith NSW 2750 - (02) 4721 6422

Lithgow
172 Main Street, Lithgow NSW 2790 - (02) 6354 0800

A LIACT Committee is a collaboration of a local mental health team that meets monthly to discuss important needs for complex housing cases. This committee can be contacted at 362 High St, Penrith on (02) 4721 6460.

Target Audience
Low and medium income families and individuals.

Eligibility
People with mental health problems are entitled to all Housing NSW services, however they will be assessed to determine whether they are eligible under a certain income limit for housing assistance. They must be a NSW resident and a permanent resident and/or Australian Citizen

Cost
Scaling based on income and number of people seeking assistance

Hours of Operation
Mon-Fri 9:00am-5:00pm

Local Areas
Lithgow, Penrith

Call 1300 468 746

Visit website

Link2Home

Link2Home is a single state-wide information and referral service that provides information about local services, assesses people's needs and refers people who are homeless or at risk of becoming homeless to appropriate services. Link2Home provides assistance by offering access to specialised support and accommodation services for the homeless community.

Cost
Free

Hours of Operation
Everyday from 9:00am-10:00pm but closed between 1:00pm-2:00pm

Call 1800 152 152

Visit website

Lithgow Homelessness and Housing Support Service - Lithgow Community Projects Inc.

The Lithgow Homelessness and Housing Support assists people who are at risk of becoming homeless or who are homeless in Lithgow and surrounding villages. The service provides:

  • A range of accommodation services
  • Tenancy support
  • Service referral
  • Information and practical support
  • Group work programs and
  • Counselling

Address
42 Main St, Lithgow NSW 2790

Target Audience
People who are at risk of becoming homeless or who are homeless in Lithgow and surrounding villages

Local Areas
Lithgow

Postal Address
PO Box 451, Lithgow NSW 2790

Call 1800 664 996

Visit website

Nepean Blue Mountains Adult Homeless and Housing Support

The Nepean Blue Mountains Adult Homeless and Housing Support program is a case management suppport program for single adults or couples without children. A team of case management will provide support and refer clients to necessary services if the are unable to provide the needed services

Address
Level 1, 29-57 Station St, Penrith

Target Audience
Single adults, couples without accompanying children, rough sleepers and adults leaving custody

Email
NBMadult@wentworth.org.au

Cost
Free

Hours of Operation
8:30am-4:30pm

Local Areas
Penrith

Referral
Self referral or referral from other services. Most referrals come from The Right Door or the Linked-to-Home free call lines.

Call (02) 4777 8041

Visit website

Nepean Blue Mountains Family Housing and Support Service

The family homelessness and housing support service targeting families with accompanying children, including young parents who are homeless or at risk of homelessness. It provides a range of accommodation options and services including:

  • Group work programs
  • Brokerage
  • Outreach support
  • Children's programs
  • Pathways to childcare

Address
46 Bringelly Rd, Kingswood NSW 2747

Target Audience
Families and carers with dependent children under 16

Eligibility
Families with dependent children; are homeless or at the risk of being homeless; early intervention in tenancy or risk of losing tenancy

Cost
Free

Hours of Operation
Mon-Fri 9:00am-5:00pm

Local Areas
Penrith

Referral
Self-referral or a referral from Housing NSW, hospitals for family service.

Call (02) 4724 3000

Visit website

Nepean Blue Mountains Tenancy Support - Wentworth Community Housing Ltd.

Nepean Blue Mountains Tenancy Support provides a range of tenancy support services to help people where possible to maintain tenancy. This service can also refer clients to financial counselling, brokerage and rapid rehousing if required.

Address
29-57 Station St, Penrith NSW 2750

Target Audience
Single adults, couples, families, young people and transgender clients whose tenancies are at risk.

Eligibility
Must meet affordability criteria.

Email
NBMtenancy@wentworth.org.au

Cost
None

Hours of Operation
Mon-Fri 8:30am-4:30pm

Local Areas
Penrith

Referral
Self-referral mostly but will take referrals from real estate, The Right Door, Link2home and other organisations.

Call (02) 4777 8041

Visit website

Nurreen Women's Accommodation and Support Service - Wentworth Community Housing Ltd.

Nurreen provides a range of housing and support services to women and children in the Hawkesbury who are escaping domestic/family violence, homeless or at risk of homelessness. Nurreen offers the following services:

  • Short term supported accommodation for women with children escaping domestic violence
  • Medium term supported housing for women with children who are homeless and who have support needs
  • Generalist support to women experiencing issues that affect their ability to access or sustain appropriate housing advocacy and negotiation with private rental landlords
  • Assistance with housing applications to community housing and Housing NSW
  • Information and referral to other support or housing services
  • Support and information with living skills and budgeting

Address
409A George St, Windsor NSW 2756

Target Audience
Women and children in the Hawkesbury who are escaping domestic/family violence, homeless or at risk of homelessness.

Eligibility
Services are available to all women living, working or studying in the Hawkesbury.

Local Areas
Hawkesbury

Call (02) 4574 8905

Visit website

Penrith Women's Refuge - West Connect Domestic Violence Service

Penrith Women's Refuge provides supported crisis accommodation for women and dependent children escaping domestic violence. They provide women with:

  • Advocacy
  • Support
  • Referral
  • Crisis counselling
  • Court support
  • Outreach
  • Follow up

The crisis refuge is situated in a large house with a safe fenced backyard, play equipment and childcare building where the children's program and activities are held.

Address
38 Robert St, Penrith NSW 2750

Target Audience
Women with or without dependent children.

Cost
Free services but women pay a percentage of income to the refuges.

Hours of Operation
8:00am-5:00pm (after hours and weekends worker on call 24 hours).

Local Areas
Penrith

Postal Address
PO Box 55, Penrith NSW 2750

Referral
Clients can call directly, however referrals will come from police, GPs, counsellors or women's centres where the situation is taken into consideration during assessment.

Call (02) 4732 2318

Visit website

Platform Youth Services

Platform Youth Services provide a range of crisis and accommodation services including 24-hour crisis accommodation, transitional housing, brokerage and tenancy suppport. Glue Factories in Penrith, Katoomba, Springwood and Hawkesbury provide a central hub for the delivery of these services and immediate support.

Penrith
22-24 Lemongrove Road, Penrith NSW 2750 - (02) 4760 0800

Katoomba
31 Waratah St, Katoomba NSW 2780 - (02) 4760 0800

Springwood
Manners Park, Macquarie Rd, Springwood NSW

Windsor
(02) 4760 0800

Target Audience
Vulnerable young people aged 12-25 who are homeless or at risk of homelessness, escaping family conflict, leaving Out of Home Care or linked with juvenile justice.

Eligibility
Young people aged 12-24

Email
intake@platformys.org.au

Cost
Free

Hours of Operation
Office Mon-Fri 9:00am-5:00pm; 24 Hour referral for crisis accommodation

Local Areas
Blue Mountains, Hawkesbury, Penrith

Referral
Phone, walk-in or book appointment.

Call (02) 4760 0800

The Right Door

The Right Door is a free hotline to access homelessness services for the Nepean Blue Mountains Region. Someone looking to use this service must follow the prompts to talk directly to the local services, who will provide advice on homelessness services to best meet their needs.

Target Audience
Homeless people and those at risk of homelessness

Cost
Free

Hours of Operation
Mon-Fri 9:00am-5:00pm

Local Areas
Blue Mountains, Hawkesbury, Lithgow, Penrith

Call 1800 760 071

San Miguel Family Centre

San Miguel Family Centre supports young families experiencing homelessness to make a successful transition to independent living. They offer

  • Accommodation for young parents (aged up to 25) and their children.
  • Strengths based individual case management.
  • On-site training and support aimed at increasing independent living skills.
  • Assistance to access services in the community, including vocational training, education, employment, driving school, medical and dental services, mental health support and legal aid.
  • Child development support including playgroup, homework club, creative activities and games that encourage learning and growth.
  • Expressive therapy to help children overcome trauma and enhance parent child bond.
  • Outreach support for up to six months after leaving San Miguel.

Address
884 Kurmond Rd, North Richmond NSW 2754

Target Audience
Young parents with at least one child under 18.

Email
sanmiguel@yourtown.com.au

Cost
Costs based on income.

Hours of Operation
Mon-Fri 9:00am-5:00pm

Local Areas
Hawkesbury

Referral
Call the number below during business hours to arrange an assessment with an intake worker.

Call (02) 4579 6622

Visit website

Shelter NSW

Shelter NSW is the state’s peak advocate for housing justice. Shelter unites the voices of low-income tenants and non-profit organisations working on their behalf. They conduct research and education on housing issues, and advocate to government to make the housing system work better for those on low incomes.

Address
Suite 2, Level 4, 377–383 Sussex Street, Sydney NSW 2000

Target Audience
Low-income tenants.

Call (02) 9267 5733

Visit website

The Tenants Advice Line

The Tenants Advice line is the state's peak non-government organisation for tenants. It provides free, independent information, advice and advocacy services to tenants throughout New South Wales.

Target Audience
Any tenants in NSW including tenants of private rental housing, social housing tenants, boarders and lodgers, and residential park residents

Call 1800 251 101

Visit website

Tenants' Union (TU)

The Tenants' Union (TU) is the state's peak non-government organisation for tenants. The TU is a community legal centre specialising in residential tenancies law, accredited by the National Association of Community Legal Centres, and a not-for-profit co-operative. It supports Tenants Advice and Advocacy Services by providing them with:

  • Training in tenancy and consumer law
  • Advocacy
  • Negotiation skills
  • Community education and
  • The Aboriginal and social housing systems
  • Legal advice, research and resources
  • IT management
  • Database administration
  • Website and intranet development
  • Publications for tenants on their rights and obligations

Address
Suite 201, 55 Holt Street, Surry Hills NSW 2010

Target Audience
All tenants in New South Wales including tenants of private rental housing, social housing tenants, boarders and lodgers, and residential park residents.

Email
contact@tenantsunion.org.au

Call (02) 8117 3700

Visit website

Thrive Services (Blue Mountains Family Support Service)

The Blue Mountains Family Support Service provides services for families with children between 0 and 16 years old. The Specialist Homelessness Services (SHS) is a partnership with Mission Australia that provides support for families with accompanying children who are homeless or at risk of homelessness. It focuses on strengthening a child’s outcomes by providing responses including:

  • Prevention and early intervention
  • Crisis and transitional accommodation
  • Rapid rehousing
  • Support for families with complex needs

The SHS program has a strong focus on responses for Aboriginal families and ensures support is accessible to families from culturally and linguistically diverse backgrounds.

Address
2 Station St, Katoomba NSW 2780

Target Audience
Any age group with dependent children.

Eligibility
Families with dependent children; are homeless or at the risk of being homeless; early intervention in tenancy or risk of losing tenancy.

Email
info@thriveservices.org.au

Cost
Free

Hours of Operation
Mon-Fri 10:00am-4:00pm

Local Areas
Blue Mountains

Referral
Referral through giving a call, speaking with workers or by email.

Call (02) 4782 1555

Transitional Housing Project - West Connect Domestic Violence Service

The Transitional Housing Project provides medium-term housing for women with dependent children who have experienced domestic violence and will require a level of support to move on to independent housing.

Address
38 Robert St, Penrith NSW 2750

Target Audience
Any woman, with or without children, regardless of her ethnicity, age, sexuality or gender that identifies she is currently escaping or has ever been at risk due to domestic and family violence.

Eligibility
Women need to be willing to participate in Penrith Women's Refuge and Resource Centre support groups.

Cost
Free services but women pay a percentage of income to the refuge.

Hours of Operation
Mon-Fri 9:00am-4:30pm

Local Areas
Penrith

Postal Address
PO Box 55, Penrith NSW 2750

Referral
Clients can call directly, however referrals will come from police, GPs, counsellors or women's centres where the situation is taken into consideration during assessment.

Call (02) 4732 2318

Visit website

Wentworth Community Housing Ltd.

Wentworth Community Housing is the social housing provider, a not-for-profit housing company that provides affordable, rental housing and other assistance to eligible people who are on low to moderate incomes. Wentworth manages the housing portfolio and a range of services from several locations with the head office located in Penrith and branch offices based in Windsor and Katoomba.

Katoomba
Shop 2, 23-27 Cascade St, Katoomba NSW 2780 - (02) 4782 6479

Penrith
Borec House, Suite 1002, Level 1, 29-57 Station St, Penrith NSW 2750 - (02) 4777 8000

Windsor
409A George Street, South Windsor NSW 2756 - (02) 4782 6479

Wentworth works with a number of community based, non-government and government organisations to deliver a range of housing and accommodation support projects and provide advice, support, assistance in accessing support services and addressing homelessness. They also provide the opportunity for individuals living rough to access a variety of services, information and practical assistance and materials (such as Centrelink, housing agencies, financial services, medical assistance, clothing and personal needs). Services provided by Wentworth Housing include:

  • Nurreen
  • Adult Homelessness Services
  • Tenancy Support Services
  • Interagency partnerhsips
  • An Aboriginal Team
  • Assertive Outreach for rough sleepers
  • Homelessness hubs

Address
Borec House, Suite 1002, Level 1, 29–57 Station Street, Penrith NSW 2750

Target Audience
People who are homeless or at risk of becoming homeless

Email
admin@wentworth.org.au

Hours of Operation
Mon, Tues, Thurs, Fri 8:30am-4:30pm; Wed 1:00pm-4:30pm

Local Areas
Blue Mountains, Hawkesbury, Penrith

Postal Address
PO Box 4303, Penrith Westfield NSW 2750

Referral
Intake worker conducts meeting to decide who is eligible.

Visit website

West Connect Domestic Violence Service Centre

West Connect coordinates four refuges in the Nepean and Blue Mountains regions and sub-contracts one in the Hawkesbury to provide crisis accommodation to women who need immediate, safe accommodation and support due to domestic violence. This type of accommodation is short-term and somewhere for women and their children to stay and gain support while they consider their longer-term options.

Crisis accommodation generally consists of individual bedrooms with shared lounge, kitchen and bathroom facilities (except for Wimlah which has self-contained units). Trained staff with expertise in the area of domestic violence provide specialised support to women through their crisis.

Women who come to the refuge are allocated their own support worker who will assist them with information, support and advocacy.

All refuge locations are secure buildings with access to staff support 24 hours.

Address
38 Robert St, Penrith NSW 2750

Target Audience
Women with or without dependent children.

Eligibility
Any woman, with or without children, regardless of her ethnicity, age, sexuality or gender that identifies she is currently escaping or has ever been at risk due to domestic and family violence.

Cost
Free

Hours of Operation
8:00am-5:00pm (after hours and weekends worker on call 24 hours)

Local Areas
Blue Mountains, Penrith

Postal Address
PO Box 55, Penrith NSW 2750

Referral
Clients can call directly, however referrals will come from police, GPs, counsellors or women's centre where the situation is taken into consideration during assessment.

Wimlah Women's and Children's Refuge - West Connect Domestic Violence Service

Wimlah provides short-term refuge accommodation and medium-term supported housing for women experiencing domestic violence. Wimlah provides individual self-contained units in a complex attached to a common-room where women and staff can meet. Wimlah also provides a children's play/activities room on-site and includes:

  • Crisis and outreach support
  • Short term refuge accommodation
  • Medium term supported housing options
  • Groups for women and children
  • A mentoring program for school aged children
  • Advice, referrals, safety planning and advocacy
  • Community education
  • A drop-in space at Springwood and Katoomba

Target Audience
Women with or without dependent children; indigenous

Email
wimlah@bigpond.net.au

Eligibility
Any woman, with or without children, regardless of her ethnicity, age, sexuality or gender that identifies she is currently escaping or has ever been at risk due to domestic and family violence.

Cost
Free services but women pay a percentage of income to the refuge.

Hours of Operation
Mon-Fri 9:00am-4:30pm

Local Areas
Blue Mountains

Postal Address
PO Box 55, Penrith NSW 2750

Referral
Clients can call directly, however referrals will come from police, GPs, counsellors or women's centre where the situations taken into consideration during assessment.

Call (02) 4732 2318

Visit website

Wirrawee Gunya - West Connect Domestic Violence Service

Wirrawee Gunya is a women's shelter for local Aboriginal people in the Nepean area. It attempts to meet the specific needs of Aboriginal women and children who are homeless or at risk of homelessness. It is staffed by skilled, trained Aboriginal support workers with an outdoor activities room and children's play and program building as well as play equipment.

Eligibility
Any woman, with or without children, regardless of her ethnicity, age, sexuality or gender that identifies she is currently escaping or has ever been at risk due to domestic and family violence

Cost
Free services but women pay a percentage of income to the refuge

Hours of Operation
Mon-Fri 9:00am-4:30pm

Local Areas
Penrith

Postal Address
PO Box 55, Penrith NSW 2750

Referral
Clients can call directly, however referrals will come from police, GPs, counsellors or women's centre where the situations taken into consideration during assessment.

Call (02) 4732 2318

Visit website

Youthworx - Lithgow Community Projects Inc.

Youthworx provides support, information, accommodation and counselling services, as well as coordinating a variety of social and recreational events and groups. They can help with

  • Medium term housing in the community for young people
  • Help to find other temporary and safe accommodation
  • Help with information about depression, domestic violence, sexual assault, or other difficulties
  • Referrals and assistance to work with other government and non government agencies
  • Practical support to secure independent accommodation
  • Help finding and setting up a new home, manage debts, access legal services or medical assistance
  • Court support
  • Counselling
  • Life skills such as cooking, budgeting, cleaning, job searching etc.
  • Case Management
  • Support for families of young people who are experiencing difficulties

Address
28 Main St, Lithgow NSW 2790

Target Audience
People between the ages of 16 and 24.

Hours of Operation
Mon-Fri 9:00am-5:00pm

Local Areas
Lithgow

Call (02) 6351 2230

Visit website

Youth Homelessness Service (YHS)

YHS is an integrated and collaborative service delivery system that offer a number of services including a post-crisis and high-needs housing services, early intervention and case planning programs to young people aged 12-25. The cross agency integration model manages case management, brokerage applications from referring services and agencies to develop coordinated case management plans for clients experiencing homelessness.

  • The early intervention program assists young people aged 12-25 years who have not engaged in supported accommodation and are at risk of homelessness, disengaged from family, school, education, training or employment.
  • The post crisis program assists young people aged 18-25 years who are exiting supported accommodation into independent living who have been assessed as demonstrating living skills

This program also provides case management support to young people transitioning to independent living from supported accommodation through engagement with living skills, employment, training and personal development as well as linking into specialist services including brokerage.

Target Audience
Young people aged 12-25 that are at risk of homelessness, or disengaged from family, school, education, training or employment

Cost
Free

Local Areas
Penrith

Referral
Self-referral or services make a referral by submitting a case plan and a quote for service delivery. The referral goes to the YHS Coordination group who respond within 7 days stating whether or not they feel YHS can suppport the client. The project coordinator advises the referring body of the outcome who then allocates the client to the most appropriate service to act as lead agency for the client and commence case management.

Call (02) 4728 6801

Visit website

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