Need help finding a service? Call the Head to Health support line on 1800 595 212

COVID-19 Resources

Brother to Brother
Brother to Brother is a 24 hour crisis line assisting Aboriginal men throughout COVID-19. The line is staffed by Aboriginal men, including elders, to promote a culturally safe service. The crisis number is 1800 435 799.


Community Visitors Scheme (CVS)
The CVS arranges volunteer visits to older people to provide friendship and companionship. Visits are available to anyone receiving government-subsidised residential aged care or Home Care Packages. During the COVID-19 pandemic, CVS is focusing on phone and virtual friendships while physical distancing measures and visiting restrictions are in place.


Coping during coronavirus (COVID-19) (ReachOut)
Resources to help you manage your wellbeing through the next few months as the world deals with coronavirus and the uncertainty it brings.


Coronavirus (COVID-19) information and support for NDIS participants
Contains support and information on what the NDIS is doing to help participants during the coronavirus (COVID-19) pandemic.


Coronavirus Mental Wellbeing Support Service
Regularly updated website from Beyond Blue offering information, advice and strategies to help you manage your wellbeing and mental health during this time.


COVID-19 and our Communities (ACON)
Information, resources and links for people from sexual and gender diverse communities on COVID-19.


COVID-19: Managing Your Mental Health Online During COVID-19
Fact sheet outlining various Australian, government-funded online, telephone and app-based mental health services. This fact sheet will be updated regularly.


COVID Connect (Australian Red Cross)
COVID Connect is a free telephone service from Australian Red Cross to provide support and community connection to people who are feeling socially isolated as a result of COVID-19. You can register for COVID Connect by clicking the link above or by ringing 1800 733 276 during business hours. Please note this is not a service for people wanting assistance with their mental health or those who require assistance in a crisis.


Department of Health Coronavirus (COVID-19) resources
A collection of resources for the general public and industry about coronavirus (COVID-19).


eFriend is a virtual peer support service and offers befriending sessions to connect you to eFriend Peers via video call or phone call. The service is free and available to anyone feeling down, stressed, lonely, isolated or worried. Visit the link above and click ‘Book first session’ to start your eFriend journey.


FriendLine is a support line and online chat service for anyone who needs to reconnect or just wants a chat. All conversations with FriendLine are casual and anonymous.
The support line is open from 10.00am-8.00pm 7 days a week. The online chat service is open from 1.00pm-5.00pm Tuesday to Thursday. Please note FriendLine is not a crisis service.


Head to Health: COVID-19 Support
Head to Health covers where to get the facts about the COVID-19 outbreak, tips for maintaining good mental health, information on how to access mental health services, information for parents, and how to keep older Australians safe and connected by helping them get established online.


Head to Health Pop Up
Head to Health Pop Up services have been developed to support the mental health of people in NSW, of all ages, struggling during extended lockdown. If your mental health is suffering because of the current pandemic, now is the time to reach out, even if you’ve never felt like this or asked for help before.


A trained professional will take your call, give you advice, and if you need it connect you to the best support or service for you.
You can call 1800 595 212 Monday to Friday, 8.30am-5:00pm (except public holidays).


NSW Government – Coronavirus (COVID19) website
Contains advice and information for community and businesses, including information about COVID-19 symptoms, testing and social distancing.


Official ‘Coronavirus Australia’ government app
Provides up to date information and advice from Australia’s leading health organisations and important advice to help stop the spread and stay healthy. Available on iOS and Google Play.


Services NSW COVID-19 Emergency Relief Packages
The NSW government has teamed up with both Foodbank and the Rapid Relief Team to deliver emergency relief packages and food boxes to people in need. Click on the link above or call 13 77 88 for more information on the relief packages and eligibility.


Supports to help expecting and new parents anxious about coronavirus (PANDA)
Contains information, links and resources compiled by Perinatal Anxiety & Depression Australia (PANDA).


This Way Up: Supporting You Through the COVID-19 Pandemic
This Way Up is offering free mental health resources with practical tools to all Australians. This includes waiving a registration fee for online treatment courses including CBT for anxiety and depression.


Time 2 Talk (Relationships Australia NSW)
Time 2 Talk is a free telephone support service for people around a range of COVID-19 related challenges relating to individuals, couples, families, households and teams. Call 1300 022 966 or click the link above for more information.