I am worried they might harm themselves or someone else

Stay calm.

Stay with the person.

Call 000 and ask the police for assistance if the person is behaving aggressively or threatening you or someone else.

If the person is in danger of harming themselves or has already harmed himself or herself:

Call 000. Ask for an ambulance.

Follow the ambulance consultant’s advice.

Ambulance - Call 000

Mental Health Line - 1800 011 511

Mental Health Line is staffed by mental health professionals. This state-wide helpline provides telephone triage assessment and referral services and gives people access to expert mental health advice and support for people dealing with a mental health problem. They can put you in contact with the local mental health crisis or acute care team. The Mental Health Line also provides advice about clinical symptoms and local treatment options for health and care service providers, such as general practitioners, police and ambulance officers.
Call 1800 011 511

Mental Health Assessment and Acute Care Team

The Access team are the first point of contact and the intake service for people living in the Nepean Blue Mountains region who are experiencing acute mental health symptoms, for example; depression, anxiety, eating disorders and psychosis. You can call this team if, for example, you:

have ideas or hallucinations of suicide/homicide
are highly distressed or have acute mental health problems
are not sure how to access help/care

The team provides comprehensive, mental health assessment, intervention, information about mental health and referral to the most appropriate clinical team or other treatment/support services.

Access Team operates 7 days a week 8.30am – 10:30pm (including public holidays), with on call clinicians after 10pm.

Call 1800 011 511

CRISIS EMERGENCY