Need help finding a service? Call the Head to Health support line on 1800 595 212.

If you or someone you know is in crisis, call Lifeline on 13 11 14. If your life or the life of someone you know is in danger, call emergency services on 000.

Older Persons COVID-19 Support Line


Older people, their friends, family and carers can call the Older Persons COVID-19 Support Line between 8.30am and 6pm AEST, if they are:
Feeling lonely or worried about the COVID-19 pandemic
Needing information or someone to talk to
Living with dementia or the older person they care for is living with dementia
Needing to talk about COVID-19 restrictions and how they apply
(Alternatively, Non-English speakers can call the Translating and Interpreting Service on 131 450, to request an interpreter and quote 1800 171 866 to be connected.)

Available to
  • Carers
  • Older persons
For GP use: IAR Level of Care
  • Self-Management
  • Low intensity
Areas serviced
  • Blue Mountains
  • Hawkesbury
  • Lithgow
  • Penrith
Is there a cost?
Is a Referral needed?
Do I need to book?
Opening hours
mon-fri 8.30am-6pm

Services provided
  • Over the phone

In home service
  • No
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