Need help finding a service? Call the Medicare Mental Health support line on 1800 595 212.

If you or someone you know is in crisis, call Lifeline on 13 11 14. If your life or the life of someone you know is in danger, call emergency services on 000.

Family Drug Support Telephone Support Line

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About

Founded in 1997, Family Drug Support (FDS) is a non-religious, compassionate organisation that provides non-judgemental, non-directive support and information to families, carers, and friends affected by alcohol and other drug use.

Our mission is to assist families throughout Australia to deal with alcohol and other drugs issues in a way that strengthens relationships and achieves positive outcomes.

The FDS National Support Line is the only helpline in Australia dedicated specifically to supporting families, carers, and friends impacted by alcohol and other drug use. Staffed by trained volunteers, the service offers empathetic, non-judgemental support, providing callers with the opportunity to share their story, explore options, establish workable boundaries, implement effective strategies, and access appropriate referrals.

 


Available to
  • Aboriginal & Torres Strait Islanders
  • Carers
  • Ex-prisoners
  • LGBTIQA+
  • Men
  • Multicultural community
  • NDIS participants
  • Older persons
  • People living with a disability
  • Rural/farming community
  • Women
For GP use: Level of Care
  • Self-Management
  • Low intensity
Areas serviced
  • Blue Mountains
  • Hawkesbury
  • Lithgow
  • Penrith
Is there a cost?
No
Is a Referral needed?
No
Do I need to book?
No
View service website More information
Opening hours
Support line: 24 hours, 7 days a week

Services provided
  • Over the phone
  • Online
  • Local based services

In home service
  • Yes